Careers

The Accounting Clerk will provide primary support for Vendors (Meadowood, Southbridge and The Napa Valley Reserve). Will be responsible for invoice management. Review and follow up of all A/P emails for Meadowood, Southbridge and The Napa Valley Reserve. Responsible vendor statement review.

Assist Front Office Manager with the planning, organization & control of the operation at Reception & Bell. Work with the Front Office Manager in oversight of all staff, including: Hire, orient, train, cross-train, develop and motivate staff. Manage the activities of the staff; including scheduling. Manage staff performance through on-going coaching and counseling to meet Meadowood standards. Conduct performance evaluations and salary reviews in a timely manner. Maintain positive relationships with all departments that interface with Reception and PBX. Represent Front Office at the Operations Committee Meetings. Be a role model of Meadowood’s culture and service standards

Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests.

The Catering & Events Manager is responsible for the complete coordination and follow-up of all groups, to include group activities, both on and off property; transportation; billing arrangements; and meeting and food and beverage requirements. Responsible for sales and promotion of any additional catered events. Develops relationships with local wineries and event locations to develop off-property business and venues for clients. Assists Banquets in ensuring that all functions are set, started and serviced in accordance with standards established by Meadowood, maximizing guest satisfaction and property revenues

The Estate Greeter provides a warm, gracious greeting to all guests, employees and visitors as they arrive on property and clearly direct them to the correct destination, followed up by making notification to Bell, PBX or appropriate team.

The Executive Assistant provides assistance and support to the General Manager, often acting as a liaison with Meadowood guests, members, staff, the Meadowood Leadership Team and the Napa Valley Reserve, by communicating directly and independently with all of the above. The Executive Assistant will be responsible for the management of the General Manager’s office, the Manager on Duty program, Who’s in Charge program and act as a personal assistant to the General Manager as needed.

The Food and Beverage Manager is responsible for directing, implementing, and maintaining a service and management philosophy which serves as a guide to respective staff. Areas of responsibilities include all F&B staff and venues including The Pool Terrace Café, the new “Forum”, Private Dining, Banquets, Staff Cafeteria, and associated storerooms, kitchens, administrative offices, both on and off property.

The Front Desk Receptionist is responsible for completing day-to-day activities of the Front Office. Observe and enhance Meadowood’s culture of Service and Forbes Standards in daily operations.

Accomplish accurate accounting and record keeping of all business transactions for the front desk. Run the Night Audit report. Email Night Audit reports and report any discrepancies. Be available throughout the night to assist guests, answer the phones, walk the property and handle any emergencies during the night at Southbridge.

Serve guests in a friendly, professional manner according to Meadowood’s standards and procedures under the direction of the outlet manager and server trainer. Be professional by projecting confidence in who you are and in the job that you do. To provide the guests with the highest standards of food and beverage service, thereby creating long term, loyal customers.

This position requires an individual who is energetic, gracious and service oriented with an affinity for order and cleanliness. This person must be experienced in hospitality, friendly, accommodating and well spoken. His or her lifestyle must reflect the current standards of good health, fitness and grooming.

The Spa Concierge exudes warmth and graciousness as the first and last impression of the Spa. This position includes working in reservations, as a greeter and in the spa and estate retail boutiques. They are knowledgeable on all spa treatments, products and the rest of the estate. They are well spoken and carry themselves with grace, impeccably groomed and set the tone of the spa.